Are you motivated by helping people? Do you enjoy challenging but satisfying work? Why search any longer -- we have just the opportunity that you've been looking for! Small Business Administration's Office of Disaster Assistance (ODA) is a highly motivated and diverse team that seeks talented people to help families and businesses rebuild their lives after disasters. Come join us and make a difference.
You will serve as an IT Specialist for the Office of Disaster Assistance (ODA) Disaster Credit Management System (DCMS) in Herndon, VA. This position provides leadership and expertise in the administration and maintenance of Network Equipment. DCMS Operatiion Center Staff will be responsible for the development, implementation, operation and maintance of the automated data processing equipment and systems that will support the delivery of assistance to disaster victims.
Additional selections may be made from this announcement if identical vacancies occur within 180 days from the closing date.
This position is also being announced under Merit Promotion Procedures, announcement# MPP-13 -005-DCMS-784643.
IMPORTANT NOTES:
This is a Cadre position, which is a competitive service position with a full-time seasonal work schedule. Depending on the level of disaster activity, you may be placed in a non-duty status if there is insufficient work. However, this would be very unusual and has not occurred in numerous years.
Especially during times of substantial disaster activity, you may be required to work substantial compensated overtime up to seven days a week and twelve to fourteen hours a day, work various shifts, and travel to disaster field offices.
You may be required to travel with little or no advance notice.
You may encounter hazardous working and/or living conditions, for example, no water or electricity and/or minimal lodging facilities.
Relocation expenses will not be paid.
A valid driver’s license may be required.
KEY REQUIREMENTS
- U.S. citizenship is required.
- You must be able to obtain and maintain a Government travel credit card.
- Background investigation and credit check are required.
- You may be required to complete a one-year probationary period.
DUTIES:
- As an IT Specialist (Network Services) you will be responsible for providing technical leadership and oversight to contractors performing network administration on Juniper network equipment. You will plan, design, develop and manage network infrastructure and network devices. Examples include:
- Oversee network infrastructure, technology and telecommunications engineering best practices;
- Manage TCP/IP, Routing protocols, LAN switching, IPv6, Wireless, Internet and Intranet systems, VPN Technology & tunneling route and SNMP based network management systems;
- Lead design efforts that require in-depth technical knowledge of both wide area and local area communications;
- Analyze network performance;
- Complete c omparative analysis of systems and designs based on merit and cost in terms of capital and ongoing operations; and/or engineering economics.
In addition, you will create/amend technical documentation and supporting network diagrams (related to DCMS networking infrastructure) and present findings to senior leadership.
QUALIFICATIONS REQUIRED:
Generally, time in Non-Pay status is not creditable towards the specialized experience requirement listed below.
You must meet all qualification requirements by the closing date of this announcement.
Experience:
To receive proper credit please indicate the month and year as well as the average hours worked per week for each employer. You must address the specific specialized experience required for each grade level of this position on your resume or application or you will be rated “Ineligible” for that grade level.
GS-13: To qualify you must have at least 1 full year (52 weeks) of specialized experience equivalent in difficulty and complexity to the GS-12 level in the Federal service that has equipped you with the particular knowledge, skill, and ability to perform successfully in this position. This experience may have been gained in a Non-Federal service position. This Specialized Experience must include:
- Working with various network protocols such as local area and wide area networks, various topologies such as TCP/IP, IPv6, Wireless, Internet & Intranet systems, VPN technology and tunneling.
- Installing, administering, and optimizing network equipment to achieve high performance in network traffic.
- Reviewing requirements and modifying the performance of network devices such as firewalls, routers and switches.
- Performing day-to-day operations such as monitoring, upgrading/patching to firmware, managing administrative tools and utilities, reviewing network logs for troubleshooting, addressing security issues.
- Working with Juniper equipment such as Net Screens, managing their VPN tunneling.
- Creating network architecture diagrams and related documentation.
OR
Education
GS-13: There is no education substitute for this grade level.
ELIGIBILITY INFORMATION:
1. Interagency Career Transition Assistance Plan (ICTAP) or Career Transition Assistance Plan (CTAP):
If you are claiming CTAP/ICTAP eligibility, provide a copy of your most recent annual performance appraisal (which must show at least a "fully successful" rating or equivalent), and proof of eligibility, i.e., a RIF separation notice or Certification of Expected Separation, and SF-50 noting current position, grade level, and duty location. CTAP/ICTAP eligibles must be placed in the "Well Qualified" category or higher in order to be given priority consideration. Information about CTAP and ICTAP eligibility is also on OPM's Career Transition Resources website at: CTAP/ICTAP .
2. If you are a veteran with preference eligibility and you are claiming 5-point veterans' preference, you must submit a copy of your DD-214 or other proof of eligibility. If you are claiming 10-point veterans' preference, you must submit an SF-15, "Application for 10-Point Veterans' Preference" plus the proof required by that form.
3. If you are a male applicant who was born after 12/31/59 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency.
HOW YOU WILL BE EVALUATED:
For this vacancy, the Office of Disaster Personnel will use a Category Rating system to refer qualified applicants for consideration. This is a three-step process. First, your resume or other application is evaluated to determine if you meet the Qualifications, including the Specialized Experience described above, for the grade level(s) that you are applying for. Secondly, if you meet the minimum qualifications requirements, your responses to the questionnaire, including narrative responses, if applicable, will be compared to your resume or other application. If your resume does not support the answers you gave on the questionnaire, you may be rated "Ineligible," or you may be placed in a lower category. Third, your name will be placed in one of the three following categories:
Best-Qualified - highly proficient with an overall comprehensive level of knowledge, skills and abilities related to this position.
Well-Qualified - competent in the position with an overall accomplished level of knowledge, skills and abilities related to this position.
Qualified - an overall basic level of knowledge, skills and abilities related to this position.
Application of Veterans' Preference: The Category Rating process protects the rights of veterans by placing them ahead of non-veterans within each quality category. All the veterans must be selected before any non-veterans within each category.
For this position, disabled veterans who meet minimum qualifications for this position and have a compensable service-connected disability of at least 10% (CPS & CP) are placed at the top of the Best-Qualified category regardless of which category they would otherwise be assigned to.
Preference eligible who do not have a service-connected disability of 10% or more (XP or TP) are placed at the top of their quality category.
Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics). You do not have to respond to the KSAs separately but your resume should contain sufficient information to demonstrate possession of the KSAs.
Knowledge, Skills and Abilities (KSA's):
1. Knowledge of network concepts & architecture such as network topology TCP/IP,VPN technology/tunneling, IPV6 and or wireless.
2. Skill in network equipment day-to-day operations, administration and management.
3. Knowledge of Juniper network devices, management tools and applications (such as original equipment provider's web tools and applications).
4. Ability to create/update technical documentation and network diagrams and present findings orally or in writing to supervisor as well as customers.
5. Ability to analyze and perform research to address system/business needs of a large organization.
BENEFITS:
If selected for this position, you will be eligible for benefits. The following Web address is provided for your reference to explore the major benefits offered to most Federal employees. To find out more click here http://www.usajobs.gov/resourcecenter/index/interactive/benefits .
