December 24, 2012

SharePoint Portal Specialist - Vykin Corporation, San Diego, CA


Vykin Corporation is currently looking for an experienced Secret cleared SharePoint Specialists to join our team in San Diego, CA on the North Island. We are a small defense contracting company that is veteran owned servicing the US Department of Defense. The successful candidate will receive above average wages, medical, and vacation plans as well as the opportunity to join a small company that still believes that every employee counts. 

Responsibilities:
  • Manage and maintain the customer's Unclassified/Classified Websites and SharePoint portal. 
  • Management all SharePoint licenses supporting customer's users. 
  • Design and implement new SharePoint portal solutions. 
  • Provide Registration/Help Desk support for customer's SharePoint Portal. 
  • Provide a quarterly SharePoint license tracking report 

Qualifications:
  • High School diploma required. Bachelor's degree in Computer Science, Information Technology, or related preferred. 
  • 3+ years of experience in designing, developing, implementing, and administering a Microsoft SharePoint portal 
  • Microsoft SharePoint Certification required 
  • Must have either Comptia A+, Network+, or Security+ certification (must be DOD 8570 IAT level 1 compliant) 
  • Must have an active in-scope SECRET security clearance 

Conditions:
Position availability contingent upon contract award 

Working Conditions:
The work is typically performed in an office environment, which requires normal safety precautions; work may require some physical effort in the handling of light materials, boxes or equipment. The work location is a government facility located on a military installation in San Diego, CA supporting a DoD customer. The successful applicant will be working for and reporting directly to the prime contractor or the DoD customer as appropriate. The above job description is not intended to be, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job. Requests for reasonable accommodations will be considered to enable individuals with disabilities to perform the principal (essential) functions of this job. 

Vykin is an Equal Opportunity/Affirmative Action Employer (M/F/D/V). 

Desktop Support - CyrusOne, LLC. - Houston, TX


Job Purpose:
Provide hands-on technical support including support for day-to-day operations of all company-standard hardware and software technologies for desktop, laptop, and System Management platforms. Support CyrusOne Corporate IT Infrastructure, participate in technical projects as needed and properly utilize the CyrusOne ticketing system for logging, tracking, and communication of technical support issues. 

Essential Functions:
  • Provides standard desktop and local area network support and analysis
  • Serves as a technical expert regarding all aspects of desktop computer support
  • Responsible for troubleshooting, resolving technical issues, and answering questions related to network connectivity, software, and hardware
  • Responsible for installation, maintenance, and troubleshooting of printers, scanners, handheld PDAs and other peripherals.
  • Perform basic server administration (account maintenance, permissions, print queue)
  • Diagnose and troubleshoot problems with Windows operating systems, network connectivity, file sharing, printing, and basic application functions
  • Work on technical projects requiring expertise and creativity in analysis and deployment of technology
  • Maintain standards and procedures documentation
  • Attend meetings, tend to administrative functions, and perform other duties as assigned
  • Stay current with CyrusOne information system/desktop/security standards and initiatives

Requirements:
  • Bachelors degree preferred
  • 3-5 years’ experience in technical consulting/user support
  • Demonstrated expertise in support of Windows operating system and a variety of software applications
  • Demonstrated ability to troubleshoot and fix software, hardware, and networking problems
  • Ability to work on multiple projects and under strict deadlines
  • Must have excellent verbal and written communication skills
  • Excellent verbal and written communication skills 


Consulting experience a plus 

High level of initiative and dedication 

Demonstrated ability to be a team player and willingness to lend a hand with any project 

Willingness to adjust hours as required by the business to include being onsite for extended hours during emergency situations including hurricanes 

December 16, 2012

Jobs Vacancy - IT Business Systems Analyst, RBC - Ontario


Job Category: Information Technology 
Job Type: Full Time 
Employment Type: Permanent 
Pay Type: Salaried 
Exempt/Non-Exempt: N/A 

Work Schedule:
Work Hours/Week: 37.5 
People Manager: No 
Work Environment: Office 
% Travel Required: 0 
Province/State/County: Ontario (CA-ON) 
City: Toronto 
Address: 277 Front Street West, 1st Floor 
Requisition ID: 18452 

Position Purpose:
Partners with IT and Business Unit partners to research, analyze, and document business and systems needs in order to resolve business systems issues by recommending business solutions that meet sponsor/stakeholder needs. The Investment Systems group is responsible for a portfolio of applications used to facilitate the purchase, sale, and management of retail investment products (Mutual Funds, GIC's, Canada Savings Bonds, etc.) within Canadian Banking. 

Key Accountabilities 
  • The Business Systems Analyst will be acting as a liaison between IT (Development & Quality Assurance) and Business and Operations teams during all stages of the software development lifecycle for development projects. They must understand and analyze the high level business requirements and be able to translate them into detailed system changes and document the changes in various artifacts required for IT development. They will be primarily responsible for: 
  • Coordinating detailed business requirements phases, and identifying, tracking and resolving business systems issues. 
  • Analyzing, assessing, researching and documenting user interface & batch processing system changes, in business terms, and sponsor/stakeholder needs, in accordance with PMF Project Life Cycle and/or Agile (AMF) deliverables, selecting appropriate information gathering and/or modeling techniques to solve problems. 
  • Recommending business solutions that satisfy sponsor/stakeholder needs continually exploring and assessing options for value-add for clients. 
  • Documenting the functional specifications including use cases, user interfaces, business rules, standardized data mappings and data flow diagrams. 
  • Ensuring successful completion of project objectives within budget and on time, and as per Project Office methodology. 
  • Reviewing and providing feedback on appropriate user documentation and ensuring accuracy for assigned projects. 
  • Managing change and acting as a consultant to Development & QA partners during code development, test planning and test execution. 
  • Effectively communicating and building rapport with team members, stakeholders and business partners using a variety of techniques and collaboration from project initiation to close. 
  • Facilitating small to medium size group meetings and document walkthroughs, and conducting small cross-functional elicitation sessions with project team members. 
  • Preparing and delivering presentations to business partners. 
  • Resolving minor conflicts/issues and escalates others as appropriate. 

Job Description (Knowledge / Experience) 
  • Experience as a BSA on projects involving cross-functional teams and business partners and in creating the necessary documentation (i.e. Software Requirements Specifications, Requirements Document). 
  • Exceptional oral and written communication skills and a proven ability to work with teammates and executives in the development of IT solutions. 
  • A self starter who can take the lead and facilitate requirements gathering and verification and have the confidence to provide input throughout the project lifecycle. 
  • The ability to multi-task between various projects effectively, managing time and maintaining a high level of quality and attention to detail on all projects. 
  • Strong problem solving and analytical skills with the ability to decompose problems to identify root cause, design and communicate options & solutions. 

Requirements gathering techniques: interviewing, data modeling, user interface design 
Cost/Benefit Analysis & alternatives identification 

Presentation Skills 
  • Risk Assessment & Quantification methodologies 
  • Conflicts and issues resolution and escalation 

Education Required 
  • BA/BS 

Special Conditions 
  • Bilingual in French will be an asset 

Diversity:
Diversity in the workplace, one of our shared values, lies at the heart of our rewarding, open, supportive and inclusive work environment. We respect and respond to the many competing and evolving priorities in our lives so you can focus on what you can do best – put clients first. 


November 18, 2012

Integration Support Specialist - Extron Electronics, Texas


For 25 years, Extron Electronics, headquartered in Anaheim, California, has been a leading developer and manufacturer of professional A/V system products. Extron products are used to integrate video and audio into presentation systems for today's high tech boardrooms, presentation/training centers, university lecture halls, and other applications. Our corporate philosophy is founded on three concepts: Service, Support, and Solutions - S3. By following this standard, Extron has become one of the leading providers of products and training to the professional A/V industry.

INTEGRATION SUPPORT SPECIALIST 

Responsibilities include training resellers how to properly install various products (predominately our Media Link line in both Higher Education and K-12). Field installation support as needed, and assisting with phone support / troubleshooting issues pertaining to Media Link, Voice Lift, Global Viewer and Global Configurator.

Qualified Candidates will have:

  • 3 years' experience in Audio Visual equipment installation and customer service
  • Knowledge of PC and IT networking
  • Experience working with General Contractors and / or Sub-Contractors
  • Expertise on Audio Visual project management
  • Excellent communication skills, (written, and verbal)
  • Strong attention to details, highly organized, computer literate
  • Ability to work well in a fast-paced professional office environment
  • As an industry leader, Extron Electronics is committed to maintaining the outstanding level of quality services our customers expect. We strive to continually provide Service, Support, and Solutions - S3 to our customers. Our customers are our most important asset, and our employees are essential in maintaining that asset. 

We are currently seeking quality individuals who desire to achieve a professional and rewarding career opportunity. Extron offers top industry salaries, and a competitive benefits package that includes medical, dental, vision, a 401k program with employer match, tuition reimbursement, and much more!

IT Support Specialist - Mercy Corps, Portland, OR


Job Description
PROGRAM/DEPARTMENT SUMMARY:
The department of Information Technology at Mercy Corps’ Portland headquarters coordinates, facilitates, and supports the agency’s use of computer technology and telecommunications to improve organizational agility and to achieve agency goals.  The IT team provides planning support and technical assistance to new and existing Mercy Corps country programs.  The team also works to strengthen the agency’s abilities to use Internet-based information services, including its abilities to model and transfer these services to local partners.

GENERAL POSITION SUMMARY:
The IT Support Specialist will provide diverse IT services to end users at headquarters and our global team in the field with a high level of efficiency and quality customer service.           

ESSENTIAL JOB FUNCTIONS:
  • Provide courteous and prompt customer service in response to user requests
  • Assist users in resolving hardware and software problems
  • Provide end-user support for access to local area network and the Internet. (wired and wireless)
  • Provide support for IT conferencing services. (e.g., ReadyTalk, LifeSize, Projectors, Elluminate/Blackboard)
  • Support HQ users with backups of their data and email.
  • Provide Google Apps services and support to end users.
  • Provide mobile technology (e.g., iOS, Android) application support.
  • Monitor and troubleshoot client hardware and software.
  • Prepare, produce, and package software update (e.g., Windows, Office,) for all field offices.
  • Maintain asset inventory database for HQ IT hardware and software including monitors, PCs, WAPs, switches, and printers.
  • Administer user accounts to Mercy Corps’ services, including Active Directory and Exchange 2010.
  • Administer termination and transfer personnel action notices.
  • Setup new systems, including hard drive cloning and disk imaging.
  • Complete custom installation and upgrades of operating system, standard word processing, spreadsheet, desktop publishing, and Internet software packages, as well as other packages as requested, on new workstations or replacement hardware.  Transfer user data for replacement hardware.
  • Upgrade operating systems and install standard word processing, spreadsheet, desktop publishing, and Internet software packages, as well as other packages as requested, on new or replacement notebooks.  Transfer user data for replacement hardware.
  • Other duties as assigned.

Accountability to Beneficiaries: Mercy Corps team members are expected to support all efforts towards accountability, specifically to our beneficiaries and to international standards guiding international relief and development work while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.

Organizational Learning:  As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve - we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

SUPERVISORY RESPONSIBILITY: None

ACCOUNTABILITY:
REPORTS DIRECTLY TO:  Senior Systems Administrator /Help Desk Manager
WORKS DIRECTLY WITH:IT staff, Portland HQ staff, remote HQ staff, field staff

KNOWLEDGE AND EXPERIENCE:
  • Bachelor's degree highly desirable.
  • 2-4 years of proven experience providing technical support or end-user support.
  • Advanced knowledge of Microsoft Windows operations, Office, web browsers, and e-mail clients.
  • Recent professional experience in administering Windows Server 2003 2008, Active Directory user accounts, NTFS security permissions Group Policy, Exchange 2010, Outlook email account administration.
  • Proven experience in policy/procedure documentation.

SUCCESS FACTORS:
The successful IT Support Specialist will have effective communication skills and the ability to interact professionally with a diverse group of clients and staff, as well as an ability to work productively in teams. S/he will be friendly, approachable and dependable, with strong organizational and administrative skills.  Having practical problem solving and solid trouble shooting skills along with an ability to learn new tools, keep abreast of technological advances and tolerate ambiguity are all critical, as is being effective at time-management and task-management, in order to accomplish multiple competing priorities. 

ENVIRONMENTAL/LIVING CONDITIONS:
This position is based in Portland, Oregon.

Mercy Corps Team members represent the agency both during and outside of work hours when deployed in a field posting or on a visit/TDY to a field posting. Staff are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.

IT Support Technician - NPI, South Burlington, VT


As part of our Canopy team, you will:

  • Monitor client systems
  • Interact directly with clients from our offices and at client sites
  • Resolve client issues
  • Have a full suite of state-of-the-art  tools at your disposal, including software distribution, remote control, and remote monitoring and management tools
  • Be exposed to a variety of technical issues
  • Become the go-to person for specific products and technologies

Strongest candidates:

  • Have excellent customer service instincts
  • Are great communicators on the phone, in person, and via email
  • Have strong knowledge of PC operating systems (Windows XP / 7 / 8), hardware, and applications
  • Have a general knowledge of computer networking
  • Have at least one year of full-time IT work experience
  • Have earned an IT related degree and/or certification
  • Are Vermont residents
  • Are US Citizens or Permanent Residents with passport or green card
  • Have valid drivers' license and good driving record
  • Are available for occasional afterhours implementation, support, and shared pager coverage

Additional useful skills:

  • Microsoft Small Business Server
  • Smartphone Operating Systems
  • Mac OS
  • Network user administration
  • Knowledge of servers and/or network insfrastructure
  • TCP/IP detailed understanding

NPI offers a full benefits package, including:

  • 401k with matching contributions
  • Profit-sharing
  • Blue Cross / Blue Shield of Vermont health coverage
  • Health Reimbursement Account
  • Flex spending Accounts
  • Full reimbursement for mileage, training resources, and other work expenses
  • Pet-friendly environment
  • Generous time off (with seniority, up to 33 days holiday / Combined Time Off per year)

November 17, 2012

Senior UNIX/Linux Engineer Job - Unisys, Auckland, Auckland


Job Title: Senior UNIX/Linux Engineer 
Job ID: 262852 
Location: New Zealand-Auckland 
Full/Part Time: Full-Time 
Regular/Temporary: Regular 

Day to Day Work 

As a global IT services company, our employees are empowered in their creativity, technical excellence and tenacity to satisfy our customers. That's why we are committed to attracting, developing and retaining exceptional talent in the industry. 

Due to business growth, Unisys is currently seeking several Senior UNIX/Linux Engineers to join our team based in Auckland. This position will be responsible for the provision of 2nd and 3rd level server support to our valued clients. Some of your additional responsibilities will include: 

  • Server maintenance and monitoring tasks
  • Resolving assigned Tickets including Incidents, Problems, Service Requests and Changes
  • Proactively escalates issues at risk of impending SLA failure
  • Incident Detection/Resolution/Reporting
  • System Administration/Configuration
  • Undertake Service and Change Requests
  • Documentation of operational processes and procedures and technical specifications
  • Provision of and/or contribution to identification of technical solutions to address a wide range of difficult problems

To be successful in this role you will possess the following skills/experience: 

  • Technical Skills – Unix (Solaris 9 and above, RedHat Enterprise from versions 2 through 5, RedHat Satellite Server, HP-UX version 11, and centralized management and configuration tools such as RHEL Satellite and HP Open performance, Oracle Enterprise manager)
  • Commitment to process, efficiency and quality
  • Delivery of service in a client contact role
  • Strong team oriented approach to work
  • Excellent verbal and written communication skills
  • Ability to work under pressure, deliver to deadlines and manage conflicting demands and priorities
  • Exposure to SuSe and Ubuntu will be highly regarded
  • You will be rewarded with a challenging and diverse role within a dynamic team environment and the scope to progress internally 

Please apply via the ‘Apply Now’ link. 

Please note; Unisys has supplier partners in place and unfortunately is unable to accept unsolicited emails or phone calls from recruitment agencies 

 

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