Civilian employees serve a vital role in supporting the Army mission. They provide the skills that are not readily available in the military, but crucial to support military operations. The Army integrates the talents and skills of its military and civilian members to form a Total Army.
About the Position:
This job announcement is for a GS-2210 under Alternative A Recruitment procedures.
THIS IS AN EXPEDITED HIRING AUTHORITY ANNOUNCEMENT. The Duncan Hunter National Defense Act (NDAA) FY2009 provides that the Secretary of Defense can designate acquisition positions and can recruit and appoint highly qualified persons to these positions. This announcement is open to accept resumes from candidates interested in helping the Department of the Army meet our mission requirements for the acquisitions of systems, equipment and facilities.
The Vacancy Announcement will generate a referral and Selection List that is good for ninety (90) days and may be used to fill other permanent or temporary vacancies at the Corpus Christi Army Depot without further public notice.
This job provides the opportunity to support the mission of the Corpus Christi Army Depot; which is to overhaul, repair, modify, retrofit, test and modernize helicopters, engines and components for all services and foreign military customers. The Corpus Christi Army Depot (CCAD) is the Army's Center of Industrial and Technical Excellence for Rotary Wing Aviation Maintenance and is the world's largest helicopters overhaul and repair facility. CCAD serves as the depot training base for active duty Army, National Guard, Reserve and foreign military personnel. We also provide worldwide on-site maintenance services, aircraft crash analysis, lubricating oil analysis, and chemical, metallurgical and training support. Positions include those providing support to the maintenance of helicopters in a variety of shops or in an office setting.
Who May Apply:
- All U.S. Citizens
NOTE: IF YOU SELECT AN "E" TO ANY OF THE TASK STATEMENTS IN THE
OCCUPATIONAL QUESTIONNAIRE, YOU MUST INDICATE IN THE NARRATIVE BOX WHERE THAT SPECIALIZED EXPERIENCE IS LOCATED ON YOUR RESUME (INCLUDE TITLE, ORGANIZATION AND DATE). IF YOU FAIL TO RESPOND IN THE NARRATIVE BOX, YOU WILL BE CODED INELIGIBLE WITH CODE "IFRN".
KEY REQUIREMENTS
- Security/criminal background check is required for access on the Navy base.
- Must be able to obtain and maintain a Secret security clearance.
DUTIES:
You will provide technical assistance to customers to minimize disruptions of computer operations. You are responsible for maintaining the accuracy and integrity of the service desk database. Correct a wide variety of technical problems emanating from LINUX based and Microsoft Windows based operating systems and all Depot-Wide Applications. Test and analyze computer hardware and software malfunctions. Utilize LMP (Logistics Modernization Program) and/or Outlook Web Access and be familiar with Enterprise Email. Monitor IT services, e.g., Windows Vista/Windows 7 operating systems, applications e.g., Cisco VPN software, and performs preventive maintenance and minor administration of the same to keep the systems optimized. Responsible for routing unresolved problems to appropriate specialists for resolution. Monitor and maintain the standard client software and hardware configuration. Provide current status of critical systems via network broadcast calls and messaging notifications. Plan, schedule, test, install and remove software patches and upgrades. You will report unauthorized access attempts/breaches. Perform thin client and workstation security lock down.
QUALIFICATIONS REQUIRED:
- To qualify at the GS-09 level an applicant must possess the following:
- To qualify applicants must possess one year of specialized experience to the GS-07 grade level or equivalent. Specialized experience is defined as: 1) Resolving a wide variety of problems, to include LAN and WAN technical problems, Linux and Microsoft windows and operating systems. 2) Test and analyze computer hardware and software malfunctions to resolve physical and logical processing problems and recommend appropriate solutions and acquisitions, and distinguish between equipment, software, and LAN installation and operation problems.
OR
- Masters degree or equivalent degree or 2 full years of progressively higher level graduate education leading to a master's degree or equivalent graduate degree in a related field
- To qualify at the GS-11 level an applicant must possess the following:
- To qualify applicants must possess one year of specialized experience to the GS-09 grade level or equivalent. Specialized experience is defined as: 1) Resolving a wide variety of problems, to include LAN and WAN technical problems, Linux and Microsoft windows and operating systems. 2) Test and analyze computer hardware and software malfunctions to resolve physical and logical processing problems and recommend appropriate solutions and acquisitions, and distinguish between equipment, software, and LAN installation and operation problems.
OR
Ph.D. or equivalent degree or 3 full years of prgressively higher level graduate education leading to a Ph.D. or equivalent doctoral degree in a related field.
For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below.
1. Attention to detail
2. Customer Service
3. Oral Communication
4. Problem Solving
Education can be substituted for experience.
Only degrees from an accredited college or university recognized by the Department of Education are acceptable to meet positive education requirements or to substitute education for experience. For additional information, please go to the Office of Personnel Management (OPM) and U.S. Department of Education websites at - http://www.opm.gov/qualifications and http://www.ed.gov/admins/finaid/accred/index.html
Foreign education must be evaluated for U.S. equivalency in order to be considered for this position. Please include this information in your resume.
A copy of your transcripts from an accredited college or university must be submitted at the time of application. If selected, official transcripts will be required.
Other Requirements:
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Male applicants born after December 31, 1959 must complete a Pre-Employment Certification Statement for Selective Service Registration.
You will be required to provide proof of U.S. Citizenship.
One year trial/probationary period may be required.
Direct Deposit of Pay is Required.
Temporary Duty (TDY) travel is 10 percent.
Non-CAP external and internal Vacancy Announcement Statement:
Defense Acquisition Workforce Improvement Act Career Field Position.
This is an Army Acquisition, Logistics and Technology Workforce position.
Selectees must meet position requirements for certification at Level II in
Acquisition Career Field Purchasing within 24 months of entrance on duty.
The above documents and information on the ACRB and Acquisition Corps
membership may be found on the ASC home page at http://asc.army.mil .
Individuals with questions may contact and Acquisition Career Manager in the
Acquisition Support Center for assistance.
HOW YOU WILL BE EVALUATED:
Your application package (resume, supporting documents, and responses to the questionnaire) will be reviewed to verify that you meet the basic eligibility and qualification requirements. Your responses to the q uestionnaire will be used to evaluate your relevant personal, educational, and work experiences. Only the most recently submitted resume will be considered.
Interagency Career Transition Assistance Program (ICTAP). The Interagency Career Transition Assistance Plan (ICTAP) provides eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. If your agency has notified you in writing that you are a displaced employee eligible for ICTAP consideration, you may receive selection priority if: 1) this vacancy is within your ICTAP eligibility, 2) you apply under the instructions in this announcement, and 3) you are found well-qualified for this vacancy. Well-qualified is defined as meeting all of the minimum qualification standards and eligibility requirements as well as possessing skills that clearly exceed the minimum qualification requirements for the position. Under competitive delegated examining, an ICTAP eligible will be considered well-qualified if they attain an eligibility rating of 90 or higher, not including points for veterans' preference. You must provide proof of eligibility with your application to receive selection priority. Such proof may include a copy of your written notification of ICTAP eligibility or a copy of your separation personnel action form. Information about ICTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/ctap/index.asp .
BENEFITS:
The Department of Defense offers excellent benefits programs some of which may include: Comprehensive health and life insurance Competitive salaries Generous retirement programs Paid holidays, sick leave, and vacation time Flexible work environment to include use of telework and alternate work schedules Paid employment related training and education Possible student loan repayment Payment of licenses, certification, and academic degrees as applicable Bonuses, incentives, and awards as appropriate for the job.
OTHER INFORMATION:
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Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees.
The Department of Defense (DoD) policy on employment of annuitants will be used in determining eligibility of annuitants. The DoD policy is available at http://www.cpms.osd.mil/ASSETS/E8AB932EA1E44617BAC7222922E42A62/DoDI140025-V300.pdf
In accordance with section 9902(h) of title 5, United States Code, annuitants reemployed in the Department of Defense shall receive full annuity and salary upon appointment. They shall not be eligible for retirement contributions, participation in the Thrift Savings Plan, or a supplemental or redetermined annuity for the reemployment period. Discontinued service retirement annuitants (i.e. retired under section 8336(d)(1) or 8416(b)(1)(A) of title 5, United States Code) appointed to the Department of Defense may elect to be subject to retirement provisions of the new appointment as appropriate. (See DoD instructions 1400.25, Volume 300, at http://www.dtic.mil/whs/directives .)
Multiple positions may be filled from this announcement.
This is a Career Program Position (CP)34.
May be on call to provide coverage on evenings, weekends, holidays and in other situations.
Salary includes applicable locality pay or Local Market Supplement.
May require overtime work.
Permanent Change of Station (PCS) allowances may be authorized, subject to the provisions of the Joint Travel Regulations and an agency determination that a PCS move is in the Government interest.
Defense National Relocation Program will not be authorized.
Credit will be given for appropriate unpaid experience or volunteer work.
Positions listed with multiple grades may be filled at any grade level and may or may not have promotion potential.
