Job Category: Information Technology
Job Type: Full Time
Employment Type: Permanent
Pay Type: Salaried
Exempt/Non-Exempt: N/A
Work Schedule:
Work Hours/Week: 37.5
People Manager: No
Work Environment: Office
% Travel Required: 0
Province/State/County: Ontario (CA-ON)
City: Toronto
Address: 277 Front Street West, 1st Floor
Requisition ID: 18452
Position Purpose:
Partners with IT and Business Unit partners to research, analyze, and document business and systems needs in order to resolve business systems issues by recommending business solutions that meet sponsor/stakeholder needs. The Investment Systems group is responsible for a portfolio of applications used to facilitate the purchase, sale, and management of retail investment products (Mutual Funds, GIC's, Canada Savings Bonds, etc.) within Canadian Banking.
Key Accountabilities
- The Business Systems Analyst will be acting as a liaison between IT (Development & Quality Assurance) and Business and Operations teams during all stages of the software development lifecycle for development projects. They must understand and analyze the high level business requirements and be able to translate them into detailed system changes and document the changes in various artifacts required for IT development. They will be primarily responsible for:
- Coordinating detailed business requirements phases, and identifying, tracking and resolving business systems issues.
- Analyzing, assessing, researching and documenting user interface & batch processing system changes, in business terms, and sponsor/stakeholder needs, in accordance with PMF Project Life Cycle and/or Agile (AMF) deliverables, selecting appropriate information gathering and/or modeling techniques to solve problems.
- Recommending business solutions that satisfy sponsor/stakeholder needs continually exploring and assessing options for value-add for clients.
- Documenting the functional specifications including use cases, user interfaces, business rules, standardized data mappings and data flow diagrams.
- Ensuring successful completion of project objectives within budget and on time, and as per Project Office methodology.
- Reviewing and providing feedback on appropriate user documentation and ensuring accuracy for assigned projects.
- Managing change and acting as a consultant to Development & QA partners during code development, test planning and test execution.
- Effectively communicating and building rapport with team members, stakeholders and business partners using a variety of techniques and collaboration from project initiation to close.
- Facilitating small to medium size group meetings and document walkthroughs, and conducting small cross-functional elicitation sessions with project team members.
- Preparing and delivering presentations to business partners.
- Resolving minor conflicts/issues and escalates others as appropriate.
Job Description (Knowledge / Experience)
- Experience as a BSA on projects involving cross-functional teams and business partners and in creating the necessary documentation (i.e. Software Requirements Specifications, Requirements Document).
- Exceptional oral and written communication skills and a proven ability to work with teammates and executives in the development of IT solutions.
- A self starter who can take the lead and facilitate requirements gathering and verification and have the confidence to provide input throughout the project lifecycle.
- The ability to multi-task between various projects effectively, managing time and maintaining a high level of quality and attention to detail on all projects.
- Strong problem solving and analytical skills with the ability to decompose problems to identify root cause, design and communicate options & solutions.
Requirements gathering techniques: interviewing, data modeling, user interface design
Cost/Benefit Analysis & alternatives identification
Presentation Skills
- Risk Assessment & Quantification methodologies
- Conflicts and issues resolution and escalation
Education Required
- BA/BS
Special Conditions
- Bilingual in French will be an asset
Diversity:
Diversity in the workplace, one of our shared values, lies at the heart of our rewarding, open, supportive and inclusive work environment. We respect and respond to the many competing and evolving priorities in our lives so you can focus on what you can do best – put clients first.
