October 28, 2012

BSS Infrastructure Specialist - IBM, Sterling Forest, NY


Job description
IBM is seeking an Infrastructure Specialist to analyze, design, build, deploy and provide ongoing maintenance and support for the Business Continuity Resilience Services IT server and network infrastructure. This will include the opportunity to work with the BCRS hardware, operating systems, middleware and application software. Position requires the application of advanced analytical/problem solving skills, knowledge and application of Project Management Methodology, strong communications and technical leadership skills and ability to work independently.

You will exploit existing and new technologies and applications in the Lotus Notes, WEB, SAP, PRISM, and BRIO/DataMart infrastructure to address BCRS business requirements and implement quality deliverables that enhance efficiency and effectiveness of all BCRS employees. 

The position requires that you perform BCRS datacenter server and software administration, monitor BCRS systems performance and security compliance, plan and perform physical server relocations and coordinate associated networking, security, and fault tolerance changes.

You will expand infrastructure capabilities by leveraging improved system management and auditing practices, and harden BCRS Infrastructure through further integration of live system backup plans. 

You will improve remote administration capabilities for refreshed server hardware platforms, streamline server maintenance and deployment activities for BCRS Infrastructure Operations Team. Leverage peers on the IT operations team as well as BCRS Service Delivery to monitor and mitigate server security vulnerabilities and provide backup for Microsoft Windows server administrator. 

You will develop, document and execute infrastructure maintenance routines. Follow established problem solving and remote end user and server support methodology, utilizing advanced remote support tools and assist other members of the operations support team, as required.

Hands-on support is also required. You will provide on-site technical support to the BCRS Emergency Operations Center during Business Condition yellow and red. Provide end user support on BCRS workstation and server platforms, including business application support to minimize user down time and enhance end user productivity.

Candidates must be located within commuting distance to Sterling Forest location. Minimal travel is required.

Required
  • At least 1 year experience in the installation, configuration and ongoing administration of one or more of the following: AIX, UNIX, Websphere, MQSeries, DB2, IBM Content Manager, Microsoft Windows, Lotus Notes Domino
  • Basic knowledge in the following: IBM BladeServers, IBM BladeCenter Platform, IBM Intel xSeries Servers, IBM AIX pSeries Systems, Linus RHEL Systems, IBM Total Storage San appliances, Total Storage DASD Arrays
  • Basic knowledge in the following: Network Cisco Switches, Boundary Device Administration, Nortel Switching Hardware, Physical Fiber and 1-10gb Network Connections, Systems Management Adapters and KVM appliances
  • Basic knowledge in and the ability to apply IBM ITCS 104 Security Standards across all of the above
  • Readiness to travel 10% travel annually
  • English: Fluent

Preferred
  • Bachelor's Degree in Information Technology
  • At least 3 years experience in the installation, configuration and ongoing administration in AIX/UNIX

Additional information
IBM Global Technology Services, the largest Information Technology services provider in the world, integrates IBM’s broad range of services, hardware, software and research to help meet the IT needs for a wide range of companies. The IBM Global Technology Services portfolio includes: Business Continuity and resiliency services, Integrated Technology services, Security and privacy services, Strategic Outsourcing Services, Managed Business Process Services and Applications on Demand. For more information on IBM Global Technology Services please visit www.ibm.com/services
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Ditulis Oleh : Unknown // 22:52
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